Welcome to CheckInMyHotel!

At CheckInMyHotel, we're dedicated to providing a seamless and enjoyable booking experience for travellers while also empowering hotels with innovative solutions to streamline their operations. Our commitment to excellence extends beyond our booking platform to include our cutting-edge hotel management software. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use CheckInMyHotel. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of CheckInMyHotel after the date such revised Privacy Policy is posted.

 Our Commitments

1. We operate the Platform where Service Providers can showcase and offer their Accommodations for booking. Through our Platform, tailored to your preferences and usage patterns, you can effortlessly search, compare, and book accommodations worldwide.

2. Upon your booking, we promptly confirm the details to both you and the Service Provider, ensuring a seamless experience for all parties involved.

3. Depending on the flexibility of your booking terms, you may have the option to modify or cancel your reservation. Our Help Centre is available round-the-clock to assist you with any queries or assistance needed during this process.

Your Responsibilities

1. Ensure all your contact details are accurately provided, facilitating effective communication between us, the Service Provider, and yourself regarding your booking details.

2. Familiarize yourself with these Terms, as well as any additional terms presented during the booking procedure, to ensure a clear understanding of your obligations.

3. Respect the Accommodation and its amenities, maintaining them in the same condition as upon arrival. Promptly report any damages or losses to the staff to address them before check-out.

4. Take necessary precautions to secure the Accommodation and its belongings during your stay, such as ensuring doors and windows are properly locked to maintain safety and security.

Information We Collect

We collect personal information that you voluntarily provide to us when registering with CheckInMyHotel, expressing an interest in obtaining information about us or our products and services, when participating in activities on CheckInMyHotel, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the choices you make and may include:

Personal Information Provided by You. We collect names, phone numbers, email addresses, job titles, and other similar information.

— payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

How We Use Your Information

We use personal information collected via CheckInMyHotel for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

— To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

— To protect our services. We may use your information as part of our efforts to keep CheckInMyHotel safe and secure (for example, for fraud monitoring and prevention).

Disclosure of Your Information

We may share your information with third parties such as our business partners, service providers, and other third parties we deem necessary for the purpose of performing services for us or providing services to you.

Your Rights Regarding Your Information

You have the right to request access to the personal information we collect from you, change or delete your personal information, or restrict or object to our processing of your personal information.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from CheckInMyHotel is at your own risk. You should only access CheckInMyHotel within a secure environment.

Support: 

Our dedicated support team is available to assist hotels with any questions or issues they may encounter while using our software. From initial setup to ongoing training and troubleshooting, we're here to help hotels maximize the benefits of our technology.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

support@checkinmyhotel.com